Kristen Lewis' Resume (Last updated February 5th 2007)

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Kristen Lewis
San Francisco, Ca 94110
(415) 706.5421

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  • Creative, Resourceful, energetic, and exceptional customer service.
  • Passionate about the Hospitality Industry with a love for food and wine.
  • Perform well under limited supervision. Can handle tight deadlines with finesse.
  • Experience working with group sales, food and beverage, and culinary teams to execute events.
  • Extensive knowledge of Bay Area market, travel and tourism industry, venues, concierge, and other outside services.
  • Proven sales track record. Savvy in cultivating new business and maintaining strong clientele.
  • Excellent verbal and written communication skills with an attention to detail.
  • Ability to help people visualize something they've never seen.
  • Strong work ethic with high standards in customer service.

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WORK EXPERIENCE

Bambuddha Lounge
Event Coordinator

2006 - Present
San Francisco, Ca

  • Implemented a Marketing Plan to bring in new business and build on existing clientele.
  • Communicate Event Orders to Management.
  • Conduct Site Inspections & Client Consultations
  • Write Event Proposals for a variety of events, including Product Launches, Movie Screenings, Awards Ceremonies, Fashion Shows, Corporate Receptions, and others.
  • Oversee Events to ensure Client satisfaction.

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Annabelle's Bar & Bistro
Sales & Marketing Manager

2004 - 2006
San Francisco, Ca

  • Increased Banquet Sales Revenue from $40,000 in 2004 to $275,000 in 2005
  • Coordinated, designed, and managed all banquets and off-site catering, including menus, décor, lighting, entertainment and theme for groups of 20 to 400.
  • Designed and wrote all promotional and marketing materials (i.e:banquet menus, promotional packet, Press kit, rack card, print advertising, literature, and signage)
  • Developed and maintained relationships with concierge, local community, SFCVB and vendors including, florists, printers, and other production specialists
  • Negotiated terms, drafted proposals, and all sales related to banquets in accordance with budget
constraints, policies and procedures
  • Worked with Chef to create menus and served as principal liaison between clients, staff, and Chef to ensure client satisfaction.
  • Handled all group sales and developed a Marketing plan to tap into new markets to increase
revenue.
  • Assisted client with other needs (ie: transportation, hotel, golf tournaments, gifts, and group outings)
  • Established guidelines and set standards for banquets.
  • Managed budgets for events ranging from $400 to $70,000+

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Couture Events
Event Manager

2003 - 2004
Oakland, Ca

  • Developed all aspects of the off-site catering, from sales and marketing, operations, to layout and design.
  • Coordinated calendar of events, client database and onsite schedule.
  • Negotiated contracts for food, entertainment, design and production services.
  • Ensured the success of events by coordinating with Client, Venue, and Chefs.
  • Secured deposits and ensured final payments were received.
  • Attended each event to insure that all plans were well-executed.
  • Maintained accurate client, event, and proposal information in ACT database and event software.
  • Prepared proposals and confirmed all events.
  • Ordered all necessary rentals, hard goods, floral and visuals as needed for events.

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Janet Coulston Catering
Banquet Captain

2000 - 2005
San Francisco Bay Area

  • Supervised the set-up and breakdown procedures for corporate parties, special events, and weddings.
  • Served as Banquet Captain to lead wait staff during events to ensure event success and client
satisfaction.
  • Assisted caterer in event design and food presentations, with a knack for creating unique themes and displays.

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Comet Club/Galaxy Club
Bartender

2000 - 2002
San Francisco, Ca

  • Provided friendly and professional service, which led to establishing a large clientele.
  • Gained extensive knowledge fine wine and spirits, creating unique cocktails.
  • Worked independently.
  • Maintained a large bank and handled multiple running tabs.
  • Executed all opening and closing procedures.

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Houston's
Server

1999 - 2001
San Francisco, Ca

  • Provided unobtrusive and friendly customer service in a fast paced, team oriented environment within
strict food time standards.
  • Promoted to bartender.

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KEY SKILLS

  • Microsoft Office/Word/Excel (on both Macintosh and PC platforms)
  • Adobe Creative Suite (Illustrator/Photoshop/In Design)
  • Microsoft Outlook
  • Event Management Software
  • ACT database
  • Aloha POS
  • Navigating the Internet/Research
  • 70wpm
  • Ability to accurately compute and manipulate mathematical calculations.

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EDUCATION

San Francisco State University

1998 - 2000
San Francisco Ca

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San Francisco City College
A.S.

1996 - 1998
San Francisco, Ca

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Fullerton Union High School
Graduated High Honors

1992 - 1996
Fullerton, Ca

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REFERENCES

Richard Hall , Photographer
Edge Studios

tel: (415) 307.0273
423 Tehama St.
San Francisco, Ca 94109

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Liz Polo, Owner
Polo Promotions

tel: (415) 956.7656
fax: (415) 956.3697
335 powell street, 14th floor, penthouse offices
San Francisco, Ca 94102

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Joan Simon, Owner
Reservations Tonight/Blu Plate Restaurant Consulting

tel: (415) 752.4882
fax: (415) 752.4882
268 Bush St., #618
San Francisco, Ca 94104

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Janet Coulston, Owner
Janet Coulston Catering
tel: (650) 591.9600
fax: (650).592.3334
555 O'Neil Avenue, #4
Belmont, Ca 94002

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